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These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Forge New Homes LLP (“We”, “Us”), the owner and operator of this Website.
Please read these terms and conditions carefully, as they affect your legal rights. If you do not agree to be bound by these terms and conditions, you should stop using this website immediately. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your use of the Website. We recommend that you print a copy of these terms for future reference.
In these terms and conditions, User or Users means any third party that accesses our website and is not either;
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Please note that we may vary or update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Website. The changes will apply to the use of the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version. If you do not wish to accept the new Terms and Conditions, you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your further use of the Website indicates your agreement to be bound by the new Terms and Conditions.
All Content included on this website, unless uploaded by a User, is the property of Forge New Homes LLP, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.
You may, for your own personal, non-commercial use only, do the following: retrieve, display and view the Content on a computer screen print one copy of the Content
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Forge New Homes LLP.
Without prejudice to the generality of these terms and conditions, you may not use the Website for any of the following purposes:
As a convenience to users, this website may contain links to other websites or material. Unless expressly stated, these sites or material are not under the control of Forge New Homes LLP or that of our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them and we do not make any representations or warranties about the legality, decency, content or policies of any other websites reached by use of any search engines or other facilities on the Website.
Any online facilities, tools, services or information that Forge New Homes LLP makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Forge New Homes LLP is under no obligation to update information on the Website.
Forge New Homes LLP accepts no liability for any disruption or non-availability of the Website.
Forge New Homes LLP reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Nothing in these terms and conditions will:
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Forge New Homes LLP accepts no liability for any of the following:
The Website may from time to time provide content from other Internet sites or resources and while we will try to ensure that material included on the Website is correct, reputable and of high quality, we do not make any warranties or guarantees in relation to that content. If we are informed of any inaccuracies in the material on the Website we will attempt to correct the inaccuracies as soon as we reasonably can.
If we are in breach of these terms and conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.
We and any of our partners, employees, agents, contractors or successors shall not be liable for the non-accessibility of this Website due to technical inefficiency or failure including (but not limited to) failure caused by electricity supply faults or non-functionality of the internet.
We accept no responsibility for the inaccessibility of this Website caused by the use by users of non-compatible, defective or obsolete hardware or software, nor shall we be liable for failure to inform users of the hardware and software required for use of the Website.
We do not endorse nor warrant the effectiveness or compatibility of any third party software including (but not limited to) search engines or browsers, required for the use of this Website nor shall we be liable for providing any equipment, software or telecommunication services in order to access and use this Website, we do not warrant that any third party software licences are valid nor are we agent for any third party.
Whilst Forge New Homes LLP uses reasonable endeavours to ensure that the Website is secure and free of harmful components, errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers. We do not be liable for any damage of any kind to hardware or software purported to have been caused by entry to this site including (but not limited to) loss or corruption of data. Users are advised to use a virus checking application on their computer systems.
We expressly disclaim any responsibility or liability for any damage, loss or injury arising out of the activities of any third party or the goods or services offered or content displayed by any such third party where such goods or services are not directly made available for sale or supply on the Website.
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
These terms and conditions will be governed by and interpreted according to the laws of England and Wales. All disputes arising under these terms and conditions will be subject to the exclusive jurisdiction of the courts of the UK.
We shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our reasonable control.
Forge New Homes LLP registered address: Bull Green House, Bull Green, Halifax, West Yorkshire, HX1 2EB, United Kingdom; operates the website www.forgenewhousing.co.uk.
Forge New Homes LLP is a trading brand of a joint venture between Together Commercial Limited, SYHA Enterprises Limited, Cube Homes Limited, YH Residential Limited, and Guinness Homes Limited. Our registered address is: Forge New Homes LLP, Bull Green House, Bull Green, Halifax, HX1 2EB.
Forge New Homes LLP is responsible for collecting, processing, storing and safe keeping of personal information as part of our business activities. We manage information in accordance with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.
Together Housing Group provide data protection services on behalf of Forge New Homes LLP and can be contacted by email at firstname.lastname@example.org
This notice sets out our approach to how we use and protect the personal information which you provide us.
We take your privacy and the security of your information seriously. We understand that when you give us your personal information you want to ensure that it is kept private and secure. To do this we have adopted a range of measures including policies and procedures that set out our approach to data protection and information security, and have implemented organisational and technical controls to protect and safeguard personal information.
The information we hold about you may vary depending on what services we are providing to you. Personal information will only be collected, created or otherwise obtained for specific, explicit and legitimate purposes and will not be used for any other incompatible purpose.
Forge New Homes promises:
We collect information about you when you enter your details on our website or when you enquire about our homes through our residential agent (Crucible Homes). We may also collect information when you voluntarily complete customer surveys, provide feedback or where there is general correspondence.
Below is a list of the information we may collect from you as part of fulfilling our service to you:
|What personal data we process||Our purpose for doing so||Our lawful justification||How long we keep it for|
|Your contact details, including name, telephone number and email address||Contacting you about our properties, responding to your correspondence, identifying you are who you say you are||Performance of a contract, legitimate Interest||2 years following registration of your interest|
|Details about the types of property you are interested in||Providing relevant information to you, notifying you of properties you may be interested in.||Legitimate interest, Consent||2 years following registration of your interest|
|Data required to sell you one of our properties||Ensuring legal compliance, keeping accurate records||Legal obligation, Performance of a contract||12 years after completion of the sale|
|Information about any complaints made by you or which relate to you||To handle any complaints||Legitimate interest||Resolution of the complaint plus 6 years|
|Information regarding your marketing preferences||To deliver marketing materials such as updates on new developments or make note of particular preferences||Consent, legitimate interest, legal obligation||Refreshed every year|
|Any marketing materials/photos taken at events||To promote our services||Consent, legitimate interest||3 years, unless you give us specific consent to continue use after this time|
|Call recordings||For training, monitoring and our mutual protection in the event of a dispute||Legitimate interest||6 months following recording|
|CCTV footage||For the prevention and detection of crime||Legitimate interest||28 days following recording, unless specifically required for evidential purposes|
We may keep some of your information longer than the periods listed above. This will be to satisfy our legal obligations and maintain certain records where appropriate to do so under our legitimate interest.
A legitimate interest means that we need to process information necessary for Forge New Homes LLP business or commercial interest. When we rely on any legitimate interest, we will ensure that we take a balanced approach and have appropriate safeguards in line with our expectations.
Our legitimate interests include:
Information will be collected from you personally when you register your interest in one of our properties and when you enter into a contract with us to purchase one of our properties. We may also receive data about you from third parties, such as our partner agencies, advertising platforms (such as Rightmove, Zoopla, etc) or Social Media Platforms (where you have engaged with our pages).
Some information may be collected automatically, including information about how you navigate and use our website, the device you use to access the website and your location when doing so.
Information collected and processed relates to basic contact details and any other information they may share in routine correspondence with us.
Forge New Homes LLP may collect and retain information voluntarily sent by the data subject and not caught by any other section within this notice.
This information will be processed, stored, retained and shared where relevant and appropriate to do so for the purpose of responding to or managing any general enquiries or other information received, volunteered or sent to us by the data subject that is or may be connected to any of our activities. This information will be processed in accordance with your rights and our obligations as detailed under data protection law and the general principles contained within our Data Protection Policy and privacy notices.
|Who we share your information with||The purpose for sharing it||Our justification for sharing|
|People who provide services on our behalf, such as estate agents, solicitors, contractors||To deliver our services and fulfil our legal obligations||Legitimate Interest, Legal Obligation|
|Companies who process information on our behalf such as our archiving company, our confidential waste disposal company, providers of our information technology services or software||To deliver our services and fulfil our legal obligations||Legitimate Interest, Legal Obligation|
|Select partners who may provide services or products of interest to you, such as our recommended mortgage broker||To help you get the information you need to purchase one of our properties||Consent|
Forge New Homes LLP will not usually transfer your information outside of the United Kingdom, however we may use cloud storage technologies or software with servers located outside the UK.
Where we do transfer your personal data internationally, we ensure adequate safeguards are in place to offer you the same level of protection provided by UK data protection law. This may include standard contractual clauses, UK adequacy decisions or other specific international regulations.
We store the information you provide us electronically on secure servers. We implement security policies, processes and technical security solutions to protect the information you provide from:-
When you contact us, we may ask you to provide some information so that we can confirm your identity. If other people (e.g. family members, solicitors etc) act on your behalf we will take steps to ensure that you have agreed for them to do so. We do this to protect your information and ensure that other people cannot find out things about you that they are not entitled to know.
We will ensure that our staff and other third parties, who may have access to your information or who process it on our behalf, are appropriately trained and can apply effective safeguards in keeping your information secure.
We do not make any decisions about you using automated means. An automated decision is one that is made by a computer algorithm that has no human intervention, for example an online credit card application is an automated decision made about you.
You have the following rights regarding your personal data.
|Right||Description of right||How we comply with this right|
|Right to be informed||Individuals have the right to be informed about the collection and use of their personal data||We will provide privacy notices (such as this privacy notice) where we collect your personal data
You can request a copy of this privacy notice if you wish
|Right of access||You have the right to obtain confirmation from Forge New Homes LLP as to whether or not personal data concerning you are being processed, and, where that is the case, access to that personal data||We will provide a copy of any personal data belonging to you, or specific personal data if you so require it. This will not include the personal data of any other individuals or information regarding how we operate
We may redact information where exemptions apply and as permitted by data protection laws. We will tell you what information has been redacted unless this jeopardises a criminal or other lawful investigation
|Right to rectification||You have the right to request Forge New Homes LLP to rectify inaccurate personal data concerning you
Taking into account the purposes of the processing, you have the right to have incomplete personal data completed by providing a supplementary statement
|This will only apply to inaccurate personal data, information contained on your application form or any flags placed on your record
This will not lead to any personal data which you disagree with being rectified
|Right to erasure (right to be forgotten)||You have the right (under certain circumstances, but not all) to request Forge New Homes LLP to erase personal data concerning you||The right to be forgotten only applies:
|Right to restriction of processing||You have the right (under certain circumstances, but not all) to request Forge New Homes LLP to restrict processing of your personal data; for example, you may request this if you are contesting the accuracy of personal data held about you||This right only applies:
|Right to data portability||You have the right (under certain circumstances, but not all) to request Forge New Homes LLP to provide you with the personal data about you which you have provided to us in a structured, commonly used and machine-readable format
You also have the right to request Forge New Homes LLP to transmit those data to another controller
commonly used and machine-readable format
You also have the right to request Forge New Homes LLP to transmit those data to another controller
|This right only applies to data collected by automated means
As Forge New Homes LLP does not currently undertake processing which is wholly automated, we do not see any circumstances in which we would have to comply with this right
For a copy of your personal data, please carry out a subject access request instead
|Right to withdraw consent||If the lawful basis for processing is consent, you have the right to withdraw that consent
If you wish to withdraw your consent, contact us immediately
|Withdrawing consent will not affect the legality of any processing carried out where consent was given|
|Right to object to direct marketing||Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for marketing, which includes profiling to the extent that it is related to such direct marketing||This right will apply instantaneously in most instances
If you would still like to receive marketing in one particular medium, please let us know
Forge New Homes LLP still reserves the right to contact you regarding important matters unrelated to marketing
|Rights in relation to automated decision making and profiling||Forge New Homes LLP does not perform any automated decision-making based on personal data that produces legal effects or similarly significantly affects you||Forge New Homes LLP does not carry out any automated decision making based on profiling (Where profiling is carried out without automated decision making, we will update our privacy notices where necessary)|
If you would like to exercise any of these rights, please email: email@example.com
For more information about any of your rights, please visit: https://ico.org.uk/your-data-matters/
We will notify you of any changes to this privacy notice.
If you are a Forge New Homes LLP customer, our residential agent will be able to help you with most queries and requests you may have. If you want to contact us specifically about the privacy of your personal information or to make a subject access request, you can send your request to: firstname.lastname@example.org
Or in writing to:-
Data Protection Team
Forge New Homes LLP
Bull Green House
If you feel that our handling of your personal data under this notice and/or your right to privacy has been compromised, you should contact us at the address above.
If you are not satisfied with our response you have the right to lodge a complaint with the Supervisory Authority and the right to a judicial remedy. In the United Kingdom this is:
Information Commissioner’s Office
(tel) 0303 123 1113
We keep our privacy notice under regular review. This privacy notice was last updated in October 2021.